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Refund/Cancellation Policy

Refund Policy

Once we receive the return shipment, a 100% refund will be initiated within 24 hours.

1) If you have made an online payment, your refund will be credited to your bank account within 5 to 7 days.

2) If you have done cash on delivery, you need to provide us with your bank account no., bank name and IFSC code. We will refund your amount via NEFT or IMPS within 2 to 5 days.

3) You can also ask for a refund in terms of ‘Upperskart Cashback’, which you can use in future to buy other Upperskart products.

4) Refund is possible only after the parcel is dispatched, and delivered and reverse pick is done.  

Exchange Policy

Once the return shipment is picked up from your premises, we will dispatch your exchange shipment from our warehouse.

 In one order Refund/Exchange is possible for one time Only.

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